Let’s talk about your next campaign.
Email us a detailed brief of your requirements and we’ll get back to you. Prefer to talk it through first? Call either of our numbers during office hours.
Briefs, quotes and general enquiries
Where we are
Johannesburg · Cape Town
A decentralised, online-based team serving clients and winners nationwide
Hours
Monday to Friday
08h00 – 17h00
Deliveries are made on weekdays
What to include
The more you tell us up front, the more accurately we can tailor your incentive scheme or promotion. A good brief covers:
- Objective — recognise and reward employees, engage consumers, or incentivise a sales channel?
- Audience — who takes part, how many participants or expected entries, and where they are.
- Mechanics you have in mind — on-pack, in-store, SMS/USSD, Facebook, nominations, points, lucky draw — or leave it to us to recommend.
- Prizes or rewards — a main prize, instant wins, travel, gift cards, a reward catalogue, or a budget and a target market for us to suggest from.
- Timing — launch date, campaign duration and any deadlines for prize delivery.
- Budget — even a range helps us scope the right package.
- What you need from us — the full campaign, or individual services such as prize sourcing, winner fulfilment, T&Cs or warehousing.
From brief to proposal
We read your brief and come back with questions
Usually a short call or email to confirm objectives, audience and budget so the proposal fits first time.
You receive a tailored proposal
Recommended promotion type or programme, prize suggestions matched to your market and budget, mechanics, timelines and a quote.
We design, run and fulfil
Creative and operations, communications, entry mechanics and audited draws, winner contact, bookings and deliveries — with reports throughout.
Frequently asked
Quick answers to the questions we hear most. Anything else — just ask.
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Who do you work with?
Advertising agencies, FMCG brands and corporate clients of all sizes. Every programme and promotion is tailored to your objectives and budget, so there is no minimum campaign size — a single golf-day prize giving is as welcome as a national on-pack promotion.
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Can you source a prize that isn’t in your catalogue?
Yes. We hold over 5 000 prizes and rewards off the shelf, and if what you or a winner wants is not among them we will do everything within our means to obtain it, at no extra cost to you.
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Do you handle the legal side of a competition?
Yes. We draft fully inclusive terms and conditions customised to your campaign and covering every entity involved, and we run audited random draws. T&Cs are included in our winner fulfilment service and are also available as a standalone service, including a check of terms you have drafted yourself.
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Do you deliver nationwide?
Yes. Our winner and prize fulfilment includes deliveries, insurance and storage anywhere in South Africa, with warehousing and distribution also available on its own. Deliveries are made on weekdays.
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Do you book the travel as well?
Yes. We act as a travel agent, so you get travel-agent rates, and we manage quotes, availability, bookings and visa arrangements on fully inclusive, customised local and international packages.
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How are winners contacted?
By our booking team, using phone, email and SMS scripts approved by you, following a procedure customised per campaign. We confirm entries, arrange prizes or bookings, follow up on satisfaction and pass winner feedback back to you for PR.
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What does the Retention-based Reward Programme cost?
It is priced per participant per month and scales with your workforce. Tell us roughly how many participants you have and we will send a quote.
Send us your brief today
Email a detailed brief of your requirements to